Our network coverage is expanding nationwide

Planned from early next year, we’re doubling our mobile network so you can do more of what you love. On our new network, you’ll be able to stay connected on the move with confidence in more places than ever before. Don’t just take our word for it, here are some solid facts:

business-broadband

Access to additional mobile network sites in regional Australia.

mobility

Increased national coverage from around 400,000 to 1,000,000 square kilometres.

Australia network

A boost in the Australian population coverage from 95.4% to 98.4%.

mobile gov

Exceptional choice, value & performance

Today’s Australian government organisations need to empower employees with reliable mobile solutions backed with expert support and service.

TPG Telecom has got you covered. Our competitively priced mobile plans adapt to your needs, helping drive more flexible and productive operations. Our Government First plans provide you with exceptional choice and value - in fact, every plan comes with unlimited standard national talk & text and generous data inclusions, all to use in Australia.

At TPG Telecom, we care about your customer experience. So, one of our Personal Account Managers will help you tailor the perfect mobile solution (for government customers with 10 or more connections). Click on the link below and we’ll be in touch!

Government First mobile plan benefits

5G  Network

5G Network available on all plans

5G allows mobile network speeds to be faster than ever, which can contribute to higher quality streaming and more real-time connectivity.

Control

Managed Enterprise Mobility

TPG Telecom Government First MEM is an enterprise class mobile fleet management solution that takes away your pain of having to manage large mobile fleets.

Responsive Self-Service Portal

Responsive Self-Service Portal

Easily maintain control over your plans and manage your TPG Telecom account 24/7 via our Frontier platform.

service & support

On-shore customer service & support

Dedicated account teams, mobility specialists & local Australian customer support.

Mobile Broadband Plans

Mobile Broadband Plans

Share data between your mobile and mobile broadband services on TPG Telecom’s Government First plans (excluding mobile plans with unlimited Max Speed Data).

$5 Roaming

Use only Max Speed data, calls and text in over 100 countries for just $5 extra a day. Countries may vary. T&C apply.

Get in touch

Contact us using the form below to learn more about the plans suited to your business needs.

By providing us with your information, you agree that TPG Telecom (and its related companies) may send you marketing messages and call you about our services and products until you unsubscribe. Your information will be treated in accordance with our Privacy Policy which we encourage you to read before submitting.

Get in touch

Why TPG Telecom Mobility

More Information

Let’s become mobile partners today.

Get in touch with us about Government First mobile plans and we’ll get back to you soon.

A man holding a tablet

3G Network Update

We are going full 4G and 5G, which means our 3G network will be switched off by the end of 2023. But don’t worry - better connectivity is already here.

At TPG Telecom we are always working hard to bring you faster speeds and new features on our mobile network.

Our 4G network now covers more than 24 million Australians and our state-of-the-art 5G network is stronger than ever.

With superior speeds and greater connectivity available across these networks, we are now preparing to switch off our legacy 3G mobile network by the end of 2023.

This means if you are a TPG Telecom business customer that uses 3G, it is time to upgrade to a new device that can work on 4G and 5G networks.
Our priority is to keep our remaining 3G customers connected and help ensure they make a smooth transition to 4G or 5G prior to the December 2023 switch off date.

When is the 3G network shutting down?

TPG Telecom will switch off its 3G network on 15 December 2023.

What do I need to do?

The majority of our customers do not have to do anything at all and will continue accessing our 4G and 5G networks as they do today.
A very small number of our customers have 3G-only handsets, tablets and connected devices and they will need to upgrade those devices before December 2023.

Some 4G handsets may also need a settings change to be able to continue to make and receive voice calls using our 4G network.

Why is 3G closing?

Mobile carriers around the world are closing down their 3G networks as more advanced 4G and 5G network services become widespread. Our 4G and 5G networks are more efficient at delivering greater speed and capacity, which means better service and experience for customers.

Similar shutdowns have happened before. All Australian mobile networks switched off their 2G networks a few years ago when they upgraded to 4G.

Our license to access 3G spectrum (the invisible electromagnetic frequencies that transmit mobile data) is set to expire in mid-2024. Although most customers rarely need to access 3G, we want to make sure customers have the appropriate notice and to offer support to those who need assistance.

What does this mean for my business?

If you are an enterprise customer, please contact your account manager to discuss your individual business needs directly. Your Account Manager or Business Development Manager will be your primary contact to help make the transition as smooth as possible.

How will our IoT devices that use 3G be affected?

If you operate IoT devices we encourage you to contact us directly to discuss your specific needs. Your Account Manager or Business Development Manager will be your primary contact to assist and support you through the migration.

Will this affect 3G roaming capabilities for enterprise and businesses on the Vodafone network?

Roaming capabilities may be affected, depending on your current situation. Your Account Manager or Business Development Manager will be your primary contact to assist and support you through the transition period.