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If you are on a Business First Plan, pay $5 extra per day (per service) to use your plan inclusions in $5 Roaming countries. Additional Roaming Data will be charged at $5/GB ($0.005/MB) if you use all your included Max Speed Data Allowance. Additional Roaming Data is shareable with other plans on the same account (excluding any plans with Unlimited Max Speed Data), expires at the end of your next billing period and can only be used in $5 Roaming countries. You’ll only be charged for the days you use your plan inclusions (e.g. for calls, text or data). The countries where you can use $5 Roaming may vary, so check our current countries above before you travel. You can use $5 Roaming for up to 90 days per calendar year.

Pay As You Go roaming

Pay As You Go roaming rates will apply:

• If you’re travelling to a country where $5 Roaming isn’t available. 
• If you have turned off $5 Roaming.

The rates for Business First plans’ Pay As You Go roaming are:

$1 per 60 seconds to make and receive calls.
$0.75 per standard text message sent (up to 160 characters), per recipient. No charge to receive SMS.
$0.75 per MMS message sent, per recipient. No charge to receive MMS.
$1 per MB data.

Pay As You Go roaming isn’t included in your plan and will incur extra charges on your bill.

In-Flight Roaming: With In-Flight Roaming, if you’re on an eligible mobile voice or mobile broadband plan, you can use your plan’s included data (excluding speed-capped data), calls and texts on selected flights with participating international airlines such as Cathay Pacific, Emirates, Etihad Airways, Lufthansa, Malaysia Airlines and Singapore Airlines for $5 extra a day when you use $5 Roaming.

Selected aircraft of these airlines are equipped with mobile in-flight equipment that has been specifically manufactured and tested so passengers can safely use mobile phones onboard.

How to access In-Flight Roaming:

• Toggle on roaming

   

  Prior to departure, ensure that roaming is toggled on through Frontier, via your account admin. (Note that roaming is “on” by default when your mobile service is activated.)

• Switch on your phone

   

  Once the plane has reached 20,000 ft and the pilot has activated In-Flight Roaming, switch on your device or toggle-off flight mode. You won’t access roaming if you keep your device turned off or on flight mode.

• Enjoy In-Flight Roaming

   

  Use your plan’s included data, calls and texts in over 100 countries. Excludes data capped at speeds of up to 2Mbps or 10Mbps. If you go over your included data allowance, we’ll automatically add 1GB for $5.

Here are our Pay As You Go rates if you have run out of your included International Call minutes or you want to call a country that’s not part of your plan’s included minutes.

Pay As You Go - International Calls

Zone 1 countries
Our Business First plans have an amount of included minutes to Zone 1 countries – our Unlimited Max Speed Data plan comes with unlimited standard calls to these countries. These countries are Bangladesh, Brazil, Canada, Chile, China, Colombia, Germany, Guam, Hong Kong, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kuwait, Malaysia, Mexico, Mongolia, Netherlands, New Zealand, Norway, Peru, Puerto Rico, Romania, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, United Kingdom, the United States of America and the Vatican (Holy See).

Zone 2 countries
Some of our Business First plans come with a number of included minutes for calling standard international numbers to Zone 2 countries. These countries are Andorra, Argentina, Austria, Bahrain, Belgium, Bermuda, Bolivia, Brunei, Cambodia, Cayman Islands, Costa Rica, Cyprus, Czech Republic, Denmark, Dominican Republic, Egypt, Faroe Islands, France, Gibraltar, Greece, Guadeloupe, Guatemala, Hungary, Kazakhstan, Laos, Lebanon, Luxembourg, Macau, Malta, Mozambique, Namibia, Nepal, Northern Mariana Islands, Pakistan, Panama, Paraguay, Philippines, Poland, Portugal, Reunion, Russia, San Marino, Saudi Arabia, Spain Canary Islands, Slovakia, South Africa, Sri Lanka, Swaziland, Turkey, Turkmenistan, United Arab Emirates, Uruguay, Venezuela and Vietnam. These countries may change from time to time, so it’s important to check that your chosen country is included before making a call.

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The following rates apply. They will be charged on top of your minimum monthly spend if you: 

• Exhaust your allowance of standard international minutes to countries in Zone 1 or Zone 2. 
• Make a call to a country that’s not included in Zone 1 or Zone 2. 

A connection fee of $0.28 applies to our Pay As You Go rates shown below. These rates are subject to change.